Return And Exchange Policy

  • 30-Day Return Window: You have up to 30 days from the date of purchase to initiate a return or exchange.

  • Unworn and Unused: Handbags must be in their original, unused condition with all tags and packaging intact.

  • Easy Online Request: Initiate your return or exchange request conveniently through our website or Message on 03021175556.

  • Free Return Shipping: We offer free return shipping for items eligible for return or exchange.

  • Exchange for a Different Style: If you prefer a different handbag style, we're happy to help with the exchange only Delivery Charges Charged.

  • Timely Processing: We strive to process returns and exchanges swiftly, typically within 7-10 business days.

  • Defective or Damaged Items: In the rare event of receiving a defective or damaged item, contact our customer support team for immediate assistance.

  • Personalized Items: Please note that personalized or customized handbags may not be eligible for return or exchange unless they are defective or damaged.

  • Customer Satisfaction Guarantee: We are committed to your satisfaction. If you have any concerns or questions, please don't hesitate to reach out to our dedicated customer support team.